eCommerce

eCommerce means different things to different businesses. However, all businesses can agree on one point. eCommerce only lives up to its promise if it is fully integrated into the rest business. For Navision's eCommerce, this means that changes to inventory, including pricing, quantities, and descriptions, are automatically, and instantly, synchronized with your website. Conversely, new orders are downloaded from your website and loaded into your business system for further processing.

Whether your business works with consumers or other businesses, Navision has an eCommerce solution for you. For consumers, Navision's B2C functionality includes a shopping cart, credit card validation, order tracking, and account summary information.

If your customers are businesses, Navision offers B2B functionality that supports established business relationships. Customers can create their own sales quotes, blanket orders, and sales orders. You can decide whether sales documents must be reviewed and approved internally or automatically accepted for processing. You can create different pricing tables for each customer. For trusted customers, you can even delegate authority to them to assign and manage their own logins, minimizing your administrative requirements.

Perhaps your business customers would prefer to utilize EDI instead of going to your website. Navision supports standard EDI documents, including orders, confirmations, shipments, and invoicing. So you can let your customers choose their preferred communication method.

Navision eCommerce hasn't forgotten about the other half of your supply chain, your vendors. You can setup logins for vendors on your website so that they can check the status of payments, acknowledge drop shipments, and even bid for your business through a reverse auction. Also, you can communicate with your vendors electronically through traditional EDI functionality.