Artifex Partners, Inc.

Frequently Asked Questions

About choosing accounting, distribution, or manufacturing software

1. Do I need a new system?

Here are some of the warning signs that your current software gets in the way of your business:

Increasing customer complaints about poor service
Using multiple systems for the same task
Failing to get accurate, up-to-date information for decision-making
Using handwritten notes because it's easier to jot it down than use the current system
Having to enter the same data into more than one system
Inability to expand the business due to limitations of current information system
User complaints about the performance of the system
Lost or corrupted data

If you are experiencing any of these symptoms, you are a good candidate for a new information system.

2. Do I need to do a business analysis before I decide which software to use?

API strongly recommends that you perform a business analysis before selecting a new business system. A formal business analysis provides two major benefits to your organization.

First, the analysis identifies potential areas of process improvement. As organizations grow, inefficient processes and customer service pitfalls creep into the workflow. A business analysis ensures that these problems are identified and corrected to avoid being incorporated into a new system.

Second, a business analysis provides a framework for evaluating a new business system. See the answer to Question 2 and API's 'Better Approach to selecting a new business system', for a complete description.

API is happy to assist you in analyzing your business regardless of whether your new software from us.

About API

1. Who are API's clients?

API works with clients all over the continental United States. We specialize in small to mid-size businesses in virtually every industry, including not-for-profit and government. API consultants provide on-site training and project management. On-going support is available 24-hours / day via telephone and internet.

2. Why should I work with API?

All our staff are certified Navision professionals with extensive experience in implementing of business management software. In addition our consultants hold the necessary formal credentials, including CPA, MBA, and certified software engineer. The result is a business partner that combines the level of expertise traditionally found in only large blue-chip consulting agencies with the knowledge and attention required for your business.

About Navision

1. Is Navision suitable for my company?

While only a complete business analysis will determine the suitability of Navision for your company, the following questions can tell you if you should consider Navision.

If you answer "yes" to at least 4 of the following questions, we recommend taking a closer look at Navision.

Do you need software that covers all your business needs from taking orders to contact management to financial reporting?
Will you have 5 or more users?
Do you need comprehensive security?
Do you prefer an application that runs on a Microsoft Windows platform?
Do you have or are you planning integrating an e-commerce site with your accounting package?
Do you plan to have wireless access to some of your data?
Do you want to be able to access your financial information via other applications, such as MS Excel, EDI, or another database?
Do you need to seamlessly integrate an accounting system with your in-house software?
Do you have any special business rules that would require adjusting or customizing software?
Are you seeking ERP software for a reasonable price?
Are you interested in outsourcing your accounting application?

Even if feel that Navision is not for you, you may call us for suggestions on other products that better serve your needs.

2. Will I ever outgrow Navision?

While we hope that this is a problem you may encounter, the reality is that Navision's technology and features can comfortably support businesses with revenues in excess of $1billion US. You can feel confidant that you are investing in a product that will meet your needs for many years.